HarmonytoneHARMONYTONE / CUSTOMER CARE
Terms and Conditions
These terms apply to your use of harmonytone.shop and purchases from Harmonytone.
Store details
Harmonytone · 39 Grande Rue Haute, 89430 Tanlay, France · [email protected]. The store serves the United States and displays prices in USD.
Products and prices
Product pages describe the item, included accessories, selected configuration and price. Review these details before purchasing. Items are intended for dry cleaning as described on their product pages. Do not use them for liquids, hot ash, sharp debris or construction dust. The total applicable to a purchase is displayed at checkout, including shipping and any displayed tax.
Payment authorization
When you submit a payment through an available payment service, you authorize the payment of the checkout total using your selected payment method. A submitted request alone is not evidence of a successful charge. Payment and order status are communicated according to the actual result.
Order acceptance
Submitting a checkout request does not by itself establish that an order has been accepted. An order is accepted when Harmonytone confirms acceptance. Any payment or order communication must be read according to the status it states. Contact us if you are unsure about a payment or order.
Order fulfillment and delivery
Accepted orders are handled and delivered under our Shipping Policy. Standard shipping is free within the confirmed service area. Handling and transit estimates are separate and are not guaranteed delivery dates. Please provide accurate contact and delivery information.
Returns and refunds
Our Return & Refund Policy provides a 30-day return request window from receipt, applicable conditions, return shipping responsibility and refund timing. It also explains the process for damaged, defective or incorrect items.
Website use
Use this website lawfully and provide information that is accurate and relevant to your request. Do not interfere with the operation of the website or misuse its forms.
Questions and applicable rights
For questions about products, payments, delivery or returns, email [email protected]. Nothing in these terms excludes rights that cannot be excluded under applicable law.