HarmonytoneHARMONYTONE / CUSTOMER CARE
Privacy Policy
This policy explains how Harmonytone uses information in connection with shopping and customer support.
Who we are
Harmonytone operates harmonytone.shop. Our address is 39 Grande Rue Haute, 89430 Tanlay, France. For privacy questions or requests, contact [email protected].
Information you provide
Depending on the services you use, information may include your name, email address, phone number, shipping and billing addresses, order details, payment-related information and the content of customer support communications. Please provide only information needed for your request.
How information is used
We use relevant information to respond to inquiries, process payments, manage and fulfill orders, arrange deliveries, handle returns and refunds, maintain service records and meet applicable obligations. Information is used as necessary for the service requested and other lawful purposes connected with operating the store.
Service providers and partners
We may share information with trusted service providers, such as payment processors, delivery companies, hosting providers and customer support providers, as necessary to fulfill orders, process payments or provide other requested services. We may also disclose information where required by applicable law.
Browser storage
The website stores your selected product identifiers, options and quantities in local browser storage to keep your shopping cart available after refresh. Clearing site storage removes that cart. See our Cookie Policy for details.
Retention and international processing
Information is retained as needed for the purposes for which it is collected and applicable obligations. Service providers may process information in countries other than where you live. Applicable requirements govern such handling. We do not specify a universal retention period because it depends on the information and purpose.
Your choices and requests
Depending on applicable law, you may have rights relating to access, correction, deletion, restriction or objection to the use of your personal information. Contact [email protected] to make a request. We may need information to verify and respond to your request.
Updates and contact
The current policy is available on this page. Contact Harmonytone at [email protected] or the postal address above with any questions.